Angel

How to get your device’s details

Get your device’s details In some cases, our support team might request you to provide them with your device’s details. This page will help you getting them. To get your device’s details, please follow these steps: Go to the page Device Info page Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. Note: If you click on this message, ASI website will be opened in your default browser On the Device Info page, click on “Connect” (2) Under your browser’s address field, a list will be […]

How to get your device’s details Read More »

LED lights behaviour on FieldWiz V2

LED lights table The below table explain in detail the meaning of both LED lights colours and status. LED light colour Blinking speed Device status Slow Synchronising with GPS signal and measuring heart rate with the WizShirt Fast Synchronised and ready to use with the WizShirt Slow The sensor is charging Steady ON The sensor is fully charged Slow / Fast / Steady It needs to be updated to latest Firmware version.If the LED is still red after updating, the device has an issue. Note Blinking LED light Steady LED light

LED lights behaviour on FieldWiz V2 Read More »

How to Activate your AdMos

Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click on this message, Insiders website will be opened in your default browser Open the Insiders Device’s Activation page Enter your Manager account credentialsNote: if you do not a Manager account yet, please click on the link “Create an account” at the bottom of the login page and fill the form. In case of issue, please

How to Activate your AdMos Read More »

How to Activate your FieldWiz V2

Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click on this message, Insiders website will be opened in your default browser Open the API Device’s Activation page Enter your Manager account credentialsNote: if you do not a Manager account yet, please click on the link “Create an account” at the bottom of the login page and fill the form. In case of issue, please

How to Activate your FieldWiz V2 Read More »

How to Download Data from a Sensor without Docking station

Download data from the sensors To download the data from the device, you can do it sensor by sensor or using a docking. Below we will explain how to download the data sensor by sensor.To know how to download data with a docking station, please read section How to Sync and charge with docking station V2. Plug your device to your computer using the USB cable provided with the device. Once your device is recognised by your computer, the below message will appear at the bottom right of your screen.By clicking on the message, Insiders website will be opened in your default browser. Open the Raw page. Then, click on “Connect”

How to Download Data from a Sensor without Docking station Read More »

How to configure an FieldWiz V2

Sensor configuration To configure your device, you need to follow the below steps: Plug your device to your computer using the USB cable provided with the device. Once your device is recognised by your computer, the below message will appear at the bottom right of your screen.By clicking on the message, Insiders website will be opened in your default browser. Open the Raw page. Then, click on “Connect” (1) Under your browser’s address field, a list will be displayed. Find the device and select it (2), then click on “Connect” (3). Sensor’s details (4) and configuration (5) will be loaded automatically. You will then be allowed to change its configuration. Activate (checked)

How to configure an FieldWiz V2 Read More »

How To Update A FieldWiz Sensor V2 (Without Docking Station)

Update with the Updater tool Warning: prior to update a device, ensure you have retrieve all data. The update process erases all data present in the device. If you do not have a docking station or if you would like to update a single sensor at the time, the update can be launched manually using the Updater tool. Note: Currently, the Updater works only on Windows computers. First download the Updater tool Extract all the content of the “updaterXYZ.zip” file you downloaded previouslyNote: To extract the content of a ZIP file, you can download 7-Zip. It is a free software with open source Once all the content is extracted from the ZIP

How To Update A FieldWiz Sensor V2 (Without Docking Station) Read More »

Support : Generate docking’s data backup – AdMos

Note: this procedure works with version 3.9 and higher. If it is not the case yet, please update it with this procedure: docking update. This will erase the docking’s content so be sure to contact support before performing the procedure. Power down the docking station. Make sure there is no sensor connected. Download the .txt file with this link: click here for download. Then place it in the USB key. Connect the provided* USB key on the docking before powering it up. Power up the docking station. Wait until the docking boots up (take around 30 seconds) The docking will automatically start to generate a backup of the docking. The

Support : Generate docking’s data backup – AdMos Read More »

Update Docking Station – AdMos

Note: this procedure will update your docking to the version 3.11 Download the “docking.zip” from this link: Docking firmware. NOTE: Mac user should recreate the archive as the system automatically extract it when download. Copy it on the *provided USB key without unzipping the file. Make sure there is no sensor connected. Connect the *provided USB key on the docking before powering it up. Power up the docking Wait until the docking boots up. The docking will look for an update.             8. Once the update file is found, the docking will proceed with the update.                 9.

Update Docking Station – AdMos Read More »

Update AdMos Sensors with the Docking station

Update the Sensors Download the “app.zip” from this link: sensors firmware. Copy it on the provided USB key without unzipping the file. Make sure the file is named “app.zip“!!!/! Remove brackets and numbers if present./! If the file extension “.zip” is missing, there is two options : You are using a Windows PC: it is likely that in your personal settings the extension of known file types are hidden. This doesn’t affect the devices update process. You can continue the update process. You are using a MAC: ZIP files are automatically “unzipped” by MACs. You will need to compress the “app” folder to recreate the “app.zip” file. To do so,

Update AdMos Sensors with the Docking station Read More »

上部へスクロール