Get your device’s details In some cases, our support team might request you to provide them with your device’s details. This page will help you getting them. To get your device’s details, please follow these steps: Go to the page Device Info page Plug your device to your computer using the USB cable provided with the […]
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LED lights table The below table explain in detail the meaning of both LED lights colours and status. LED light colour Blinking speed Device status Slow Synchronising with GPS signal and measuring heart rate with the WizShirt Fast Synchronised and ready to use with the WizShirt Slow The sensor is charging Steady ON The sensor
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Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click
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Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click
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Download data from the sensors To download the data from the device, you can do it sensor by sensor or using a docking. Below we will explain how to download the data sensor by sensor.To know how to download data with a docking station, please read section How to Sync and charge with docking station
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Sensor configuration To configure your device, you need to follow the below steps: Plug your device to your computer using the USB cable provided with the device. Once your device is recognised by your computer, the below message will appear at the bottom right of your screen.By clicking on the message, Insiders website will be opened
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Update with the Updater tool Warning: prior to update a device, ensure you have retrieve all data. The update process erases all data present in the device. If you do not have a docking station or if you would like to update a single sensor at the time, the update can be launched manually using
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Note: this procedure works with version 3.9 and higher. If it is not the case yet, please update it with this procedure: docking update. This will erase the docking’s content so be sure to contact support before performing the procedure. Power down the docking station. Make sure there is no sensor connected. Download the .txt
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Note: this procedure will update your docking to the version 3.11 Download the “docking.zip” from this link: Docking firmware. NOTE: Mac user should recreate the archive as the system automatically extract it when download. Copy it on the *provided USB key without unzipping the file. Make sure there is no sensor connected. Connect the *provided
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Update the Sensors Download the “app.zip” from this link: sensors firmware. Copy it on the provided USB key without unzipping the file. Make sure the file is named “app.zip“!!!/! Remove brackets and numbers if present./! If the file extension “.zip” is missing, there is two options : You are using a Windows PC: it is
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