The following list shows countries / regions with their network carriers that are included on Zone A. Last update: Zone A Area Countries & Regions Networks Zone A 142 386 Country & Region Provider Zone Afghanistan MTN (Included) Zone A Aland Islands Alcom (Included) Zone A
This article summarizes the changes for each firmware release. For instructions on installing a firmware update to your device, view the following articles: How To Update An INTENSE Sensor Version Table Versions are displayed from newest to oldest. 3.1.2 – 11.07.2023 Initial release for INTENSE V1 4.5.1 – 17.03.2025 Linearize battery
Firmware Release Note INTENSE V1 Read More »
4G LTE-M Coverage Zone A Networks Zone A Networks 2G Sunsets 4G LTE-M Coverage The following list shows the available 4G LTE-M operators by country / region. The “Insiders Validation” column indicates the results of our tests on site during our travels. Last update: AFRICA Country & Region Network LTE-M Coverage Algeria ATM Mobilis expected
LED lights table The below table explains in detail the meaning of both LED lights colours and statuses. LED light status Device status – LED 1 Network status – LED 2 Battery charge complete Start-up / config Battery charging Searching network Starting / Sensors initialization / DFU firmware update in progress Connected to network, connecting
LED lights behaviour on INTENSE Read More »
Automatic update over the air INTENSE sensors are automatically updated over the air (OTA) by Insiders. Therefore, you do not need to do anything, just use the sensors as usual. While using INTENSE sensors for a sport session, the OTA update process will start automatically if needed. Then, the sensors will have the latest version
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Charging the INTENSE INTENSE has an autonomy ranging from 5 to 10 hours depending on the configuration.A full battery recharge can take up to 1,5 hour. When your device will need to be charged, the LED light will start blinking red. Note: we recommend to charge the device some hours before using it. Do not
How to charge the INTENSE Read More »
Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click
How to Activate your INTENSE Read More »
Before the Session Make sure to activate the device, prior to the first use, by taking its ownership. For more information, please read the section How To Activate Your INTENSE. First, turn on the sensor by pressing the power button once. The LED light will turn on green Wait until both LED lights, and ,
Quick Start INTENSE Read More »
Update with the Updater tool Advanced Mode If you do not have a docking station or if you would like to update a single sensor at the time, the update can be launched manually using the Updater tool. First download the Updater tool Extract all the content of the “updater.zip” file you downloaded previously Note: To extract
How to Update a sensor with a special Firmware version (without docking station) Read More »
Get your device’s details In some cases, our support team might request you to provide them with your device’s details. This page will help you getting them. To get your device’s details, please follow these steps: Go to the page Device Info page Plug your device to your computer using the USB cable provided with the
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