How to Update a sensor with a special Firmware version (without docking station)

Update with the Updater tool Advanced Mode

If you do not have a docking station or if you would like to update a single sensor at the time, the update can be launched manually using the Updater tool.

  1. First download the Updater tool
  2. Extract all the content of the “updater.zip” file you downloaded previously
    Note: To extract the content of a ZIP file, you can download 7-Zip. It is a free software with open source
  3. Once all the content is extracted from the ZIP file, open the folder “updater”
    Warning: It is not possible to run the updater from the ZIP file. You must extract all the content of the ZIP file first. Otherwise, the updater will not work
  4. Then double click on “Updater.bat” to run the Updater tool
  5. Windows Security might display the following messages
  6. Click on “More info”
  7. Then click on “Run anyway”
  8. Windows might ask you if you want to allow this application, please click “Yes”
  9. Now the Updater tool is launched
  10. Download the “app.zip” from the link provided by our support team
  11. On the menu bar, click on “Settings“, and then select “Advanced mode
    Note: If the “Advanced mode” is not available, click on “File” and then select “Open
  12. On this new window, select the “app.zip” file you uploaded previously and press “Open”
  13. Now you can see that you are in the Advanced mode at the file you selected
  14. Connect the sensor to your computer with the USB cable
  15. A pop-up at the bottom right of your screen will show the sensor is connected
  16. On the Updater tool, the green dot confirms that the sensor is connected.
  17. You can now press the “Update Sensor” button
  18. While updating, a progress circle will be displayed
  19. Warning: do not unplug the sensor while the update is in progress, otherwise an error message will be displayed. In that case, you have to restart the update procedure
  20. When the update is completed, a pop-up confirmation will be displayed
  21. Once the sensor is updated, you can close the Updater tool, unplug the sensor and start using it
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