{"id":3543,"date":"2021-03-30T09:09:00","date_gmt":"2021-03-30T09:09:00","guid":{"rendered":"https:\/\/help.insiders.live\/?p=3543"},"modified":"2026-01-19T10:31:43","modified_gmt":"2026-01-19T10:31:43","slug":"support-generate-dockings-data-backup-2","status":"publish","type":"post","link":"https:\/\/help.insiders.live\/fr\/blog\/2021\/03\/30\/support-generate-dockings-data-backup-2\/","title":{"rendered":"Support : G\u00e9n\u00e9rer la Sauvegarde des Donn\u00e9es de la Station d'accueil"},"content":{"rendered":"
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Remarque : cette proc\u00e9dure fonctionne avec les versions 3.9 et sup\u00e9rieures. Si ce n'est pas encore le cas, veuillez le mettre \u00e0 jour avec cette proc\u00e9dure : mise \u00e0 jour de la station d'accueil<\/a>. Cela effacera le contenu de la station d'accueil, assurez-vous donc de contacter l'assistance avant d'effectuer la proc\u00e9dure.<\/strong><\/p>

  1. D\u00e9branchez la station d'accueil.<\/li>
  2. Assurez-vous qu'aucun capteur n'est connect\u00e9.<\/li>
  3. T\u00e9l\u00e9chargez le fichier .txt avec ce lien : cliquez ici pour t\u00e9l\u00e9charger<\/a>.<\/b> Placez-le ensuite dans la cl\u00e9 USB.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    4. Connectez la cl\u00e9 USB *fournie sur la station d'accueil avant de la mettre sous tension.
    *ne pas utiliser la cl\u00e9 USB fournie peut faire \u00e9chouer la mise \u00e0 jour.
    <\/strong>
    5. Mettez la station d'accueil sous tension.<\/p>

    6. Attendez que la station d'accueil d\u00e9marre (cela prend environ 30 secondes)<\/p>

    7. La station d'accueil commencera automatiquement \u00e0 g\u00e9n\u00e9rer une sauvegarde de la station d'accueil.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Copie le contenu de la station d'accueil dans l'USB<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    8. L'image suivante appara\u00eetra \u00e0 l'\u00e9cran pour confirmer que toutes les donn\u00e9es ont \u00e9t\u00e9 enregistr\u00e9es sur la cl\u00e9 USB fournie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    la sauvegarde est copi\u00e9e sur la cl\u00e9 USB<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    9. \u00c9teignez la station d'accueil<\/p>

    10. Pour t\u00e9l\u00e9charger la ou les sessions manquantes, vous avez deux options<\/p>

    Le\u00a0<\/span>Proc\u00e9dure S\u00e9curis\u00e9e faite par le support d'Insiders<\/b> ou la <\/span>Proc\u00e9dure rapide<\/b><\/p>

    A. Proc\u00e9dure S\u00e9curis\u00e9e<\/b> est effectu\u00e9e par les membres de l'\u00e9quipe d'assistance Insiders<\/p>

    A1. Envoyez le fichier \u00e0\u00a0support@insiders.live<\/span><\/a>, et ajoutez la date et l'heure de la ou les sessions manquantes<\/p>

    A2. Nous v\u00e9rifierons les donn\u00e9es pour trouver la(les) session(s) manquante(s), puis les donn\u00e9es seront t\u00e9l\u00e9charg\u00e9es
    \u00a0 \u00a0 \u00a0 \u00a0Nous vous contacterons d\u00e8s que la ou les sessions manquantes seront t\u00e9l\u00e9charg\u00e9es<\/span><\/p>

    B. Proc\u00e9dure rapide<\/b>\u00a0est \u00e0 fait par vous-m\u00eame<\/p>

    B1. Extraire le contenu du fichier ZIP. Cela cr\u00e9era un\u00a0nouveau dossier contenant les fichiers DKG
    Votre session manquante se trouve dans l'un de ces fichiers DKG<\/span><\/p>

    \"\"<\/span><\/p>


    B2. Ouvrez votre plateforme pr\u00e9f\u00e9r\u00e9e de gestion des Data Scientists et connectez-vous.<\/p>

    B3. Suivez les instructions de votre plateforme Data Scientist pour t\u00e9l\u00e9charger le(s) fichier(s) DKG d'amarrage.<\/p>

    B4. Si vous ne parvenez pas \u00e0 t\u00e9l\u00e9charger les donn\u00e9es sur la plateforme de vos Data Scientists, veuillez contacter directement leur assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Note: this procedure works with version 3.9 and higher. If it is not the case yet, please update it with this procedure: docking update. This will erase the docking\u2019s content so be sure to contact support before performing the procedure. Power down the docking station. Make sure there is no sensor connected. Download the .txt […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[],"class_list":["post-3543","post","type-post","status-publish","format-standard","hentry","category-fieldwiz-v2"],"_links":{"self":[{"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/posts\/3543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/comments?post=3543"}],"version-history":[{"count":28,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/posts\/3543\/revisions"}],"predecessor-version":[{"id":5275,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/posts\/3543\/revisions\/5275"}],"wp:attachment":[{"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/media?parent=3543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/categories?post=3543"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.insiders.live\/fr\/wp-json\/wp\/v2\/tags?post=3543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}