{"id":497,"date":"2021-03-29T12:34:46","date_gmt":"2021-03-29T12:34:46","guid":{"rendered":"https:\/\/help.insiders.live\/?p=497"},"modified":"2023-07-20T13:24:05","modified_gmt":"2023-07-20T13:24:05","slug":"v1-firmware-upgrade","status":"publish","type":"post","link":"https:\/\/help.insiders.live\/en\/blog\/2021\/03\/29\/v1-firmware-upgrade\/","title":{"rendered":"V1 Firmware upgrade"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"497\" class=\"elementor elementor-497\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cbdfe6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cbdfe6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24e720e\" data-id=\"24e720e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02901f1 elementor-widget elementor-widget-image\" data-id=\"02901f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2022\/01\/2-300x300.jpg\" class=\"attachment-medium size-medium wp-image-2251\" alt=\"\" srcset=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2022\/01\/2-300x300.jpg 300w, https:\/\/help.insiders.live\/wp-content\/uploads\/2022\/01\/2-150x150.jpg 150w, https:\/\/help.insiders.live\/wp-content\/uploads\/2022\/01\/2-768x768.jpg 768w, https:\/\/help.insiders.live\/wp-content\/uploads\/2022\/01\/2.jpg 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-286302f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"286302f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-648988e\" data-id=\"648988e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5eb6702 elementor-widget elementor-widget-text-editor\" data-id=\"5eb6702\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Firmware is the piece of software that manages the device behavior. At Insiders we are constantly improving our devices and are often releasing new Firmware upgrades. The following documentation shows you how to check the Firmware version of your device and upgrade it to the latest version.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb6b67a elementor-widget elementor-widget-text-editor\" data-id=\"eb6b67a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Verify the version of your Sensor<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c550c elementor-widget elementor-widget-text-editor\" data-id=\"b0c550c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Connect the Pod to a computer with an USB cable.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-949d476 elementor-widget elementor-widget-image\" data-id=\"949d476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"696\" src=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1-1024x696.png\" class=\"attachment-large size-large wp-image-454\" alt=\"\" srcset=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1-1024x696.png 1024w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1-300x204.png 300w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1-768x522.png 768w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1.png 1057w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd1991e elementor-widget elementor-widget-text-editor\" data-id=\"fd1991e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Open the file \u201cconfig.txt\u201d.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-567c628 elementor-widget elementor-widget-image\" data-id=\"567c628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"911\" height=\"781\" src=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt.png\" class=\"attachment-large size-large wp-image-502\" alt=\"\" srcset=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt.png 911w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt-300x257.png 300w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt-768x658.png 768w\" sizes=\"(max-width: 911px) 100vw, 911px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c5abc9 elementor-widget elementor-widget-text-editor\" data-id=\"9c5abc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Check the Version (e.g. B0 in the above example).<\/p><p><b>The actual version is: C2<\/b><\/p><p>If your Pod is not at the latest version, proceed with the upgrade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea033ca elementor-widget elementor-widget-text-editor\" data-id=\"ea033ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Upgrade the Sensor individually<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb0488 elementor-widget elementor-widget-text-editor\" data-id=\"5eb0488\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>IMPORTANT NOTE:<\/strong> The Firmware upgrade of your device might erase the content of the file config.txt. Please backup the Pod configuration (player name, position, heart rate monitor, etc) before the upgrade.<\/p><p>Should you have any doubt, thanks to contact us.<\/p><p>Connect the pod to the computer using the USB cable provided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ebf030 elementor-widget elementor-widget-image\" data-id=\"5ebf030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"696\" src=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1024x696.png\" class=\"attachment-large size-large wp-image-455\" alt=\"\" srcset=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-1024x696.png 1024w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-300x204.png 300w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33-768x522.png 768w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG-33.png 1057w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3b7513 elementor-widget elementor-widget-text-editor\" data-id=\"e3b7513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Before we start the update, there are three things to do:<\/strong><\/p><p>1. First you will need a computer with windows to perform the following tutorial.<\/p><p>2. Download the &#8220;update_A9d_to_C2.zip&#8221; file with\u00a0 this link: <a href=\"https:\/\/firmware.asi.swiss\/files\/Fieldwiz\/v1\/firmware\/update_A9d_to_C2.zip\">update_A9d_to_C2.zip<\/a><\/p><p>3. Then you will need to unzip the &#8220;update A9d to C2.zip&#8221; archive. Inside you will find the three files below:<\/p><ul><li>update.hex (size 147kB)<\/li><li>firmware.bin (size 18kB)<\/li><li>asi3010.hex (size 200kB)<\/li><\/ul><p>3. Check the size of those file after unzipping to be sure no part is missing, if they are OK, then we can start the update.<\/p><p><strong>Here are the steps:<\/strong><\/p><p>1. Connect the pod to your computer. You will saw it like an usb stick.<\/p><p>2. Save somewhere its \u201cconfig.txt\u201d file. Sometime the config file can be lost during the update.<br \/>If it\u2019s the case you can copy back the config file once the update is over.<\/p><p>3. Now copy the three file (update, firmware and asi3010) on the pod.<br \/>The files must be directly visible in the pod, NOT in a folder.<br \/>Be sure they are completely copied before doing the next step (check the size).<\/p><p>4. Now, use the eject option (right click on the pod, \u201ceject\u201d) and disconnect physically the pod.<br \/>Once disconnected the pod will blink.<\/p><p>5. When the pod stops blinking, connect it back to the computer and wait.<br \/>After ~30 sec the pod will show up again, the update is over.<\/p><p>6. After a pod\u2019s restart the version in the config file will be updated to C2.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38d6b70 elementor-widget elementor-widget-image\" data-id=\"38d6b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"911\" height=\"781\" src=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt.png\" class=\"attachment-large size-large wp-image-502\" alt=\"\" srcset=\"https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt.png 911w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt-300x257.png 300w, https:\/\/help.insiders.live\/wp-content\/uploads\/2021\/03\/IMG_config-txt-768x658.png 768w\" sizes=\"(max-width: 911px) 100vw, 911px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Firmware is the piece of software that manages the device behavior. At Insiders we are constantly improving our devices and are often releasing new Firmware upgrades. The following documentation shows you how to check the Firmware version of your device and upgrade it to the latest version. Verify the version of your Sensor Connect [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[11],"tags":[],"class_list":["post-497","post","type-post","status-publish","format-standard","hentry","category-fieldwiz-v1"],"_links":{"self":[{"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/posts\/497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":47,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/posts\/497\/revisions"}],"predecessor-version":[{"id":4068,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/posts\/497\/revisions\/4068"}],"wp:attachment":[{"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/media?parent=497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/categories?post=497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.insiders.live\/en\/wp-json\/wp\/v2\/tags?post=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}