Download data from the sensors with the Hub To download the data from the device, you can do it with the Hub or sensor by sensor or with a docking. Below we will explain how to download the data with the Hub. To know how to download data sensor by sensor, please read section How […]
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This article summarizes the changes for each firmware release. For instructions on installing a firmware update to your device, view the following articles: How To Update An INTENSE Sensor Version Table Versions are displayed from newest to oldest. 3.1.2 – 11.07.2023 Initial release for INTENSE V1
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4G LTE-M Coverage The following list shows the available 4G LTE-M operators by country. The “Insiders Validation” column indicates the results of our tests on site during our travels. AFRICA Country Network LTE-M Coverage Algeria ATM Mobilis expected Mauritius Mahanagar (MTML) expected South Africa Vodafone expected Tunisia Tunisie Telecom guaranteed Uganda MTN expected ASIA Country
LED lights table The below table explains in detail the meaning of both LED lights colours and statuses. LED light status Device status – LED 1 Network status – LED 2 Battery charge complete Start-up / config Battery charging Searching network Starting / Sensors initialization / DFU firmware update in progress Connected to network, connecting
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Automatic update over the air INTENSE sensors are automatically updated over the air (OTA) by Insiders. Therefore, you do not need to do anything, just use the sensors as usual. While using INTENSE sensors for a sport session, the OTA update process will start automatically if needed. Then, the sensors will have the latest version
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Charging the INTENSE INTENSE has an autonomy ranging from 5 to 10 hours depending on the configuration.A full battery recharge can take up to 1,5 hour. When your device will need to be charged, the LED light will start blinking red. Note: we recommend to charge the device some hours before using it. Do not
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Take the ownership To activate the device, you need to take its ownership by following the below steps: Plug your device to your computer using the USB cable provided with the device Once your device is recognised by your computer, the below message will appear at the bottom right of your screen. If you click
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Before the Session Make sure to activate the device, prior to the first use, by taking its ownership. For more information, please read the section How To Activate Your INTENSE. First, turn on the sensor by pressing the power button once. The LED light will turn on green Wait until both LED lights, and ,
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LED lights table The below table explain in detail the meaning of both LED lights colours and status. LED light colour Blinking speed Device status Slow Synchronising with GPS signal and measuring heart rate with the WizShirt Fast Synchronised and ready to use with the WizShirt Slow The sensor is charging Steady ON The sensor
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Note: this procedure works with version 3.9 and higher. If it is not the case yet, please update it with this procedure: docking update. This will erase the docking’s content so be sure to contact support before performing the procedure. Power down the docking station. Make sure there is no sensor connected. Download the .txt
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